AFTER SUBMITTING THE FORM YOUR APPOINTMENT IS SET. A DISPATCHER FROM SEASONS WILL CALL YOU ON THE DAY OF THE APPOINTMENT TO CLEAR THE CALL WITH YOU AND LET YOU KNOW THE NAME OF THE TECH AND TIME OF ARRIVAL. IF YOU LIKE YOU CAN CALL TO VERIFY YOUR APPOINTMENT AT 1-800-308-2665 OR 281-894-6677 THE PHONE IS ANSWERD BY LIVE PERSON 24/7 365 DAYS A YEAR , SO WE ARE HERE WHEN YOU NEED US.